Introduction In an era of unprecedented data breaches and growing concerns about personal privacy, the absence of a comprehensive federal data privacy law in the United States has left a void organisations cannot ignore. While the legislative landscape remains...
Introduction As data privacy regulations continue to evolve and strengthen, companies around the world are grappling with the challenges of compliance. One significant impact of these regulations is their effect on customer service facing roles. In recent years,...
Introduction In recent years,global data privacy has undergone significant changes with the advent of new regulations, such as the California Consumer Privacy Act (CPRA). The CPRA strengthens the privacy rights of California residents and places additional...
Introduction As global organisational operations continue to advance into new counties and regions, so do concerns about global data privacy compliance. In today’s digital age, organizations must take active steps to protect sensitive information and comply with...
On November 4, 2020, the California Privacy Rights and Enforcement Act (CPRA) was passed by California voters. The CPRA replaces and amends several parts of the existing Act, the California Consumer Privacy Act (CCPA). The new Act will come into effect from January 1,...