Introduction As the enforcement date for India’s Digital Personal Data Protection Act (DPDP Act) rapidly approaches, organisations across the nation must ensure they are fully compliant with the new regulations. Failure to comply can result in severe penalties,...
Introduction In today’s digital age, the hospitality industry has transformed the way it interacts with guests, providing them with seamless experiences from the moment they enquire about a stay until they check out. However, this transformation also involves...
Introduction In 2023, India took a significant step towards fortifying the data privacy rights of its citizens with the introduction of the Data Protection and Digital Privacy Act (DPDPA). This legislation, akin to the European Union’s General Data Protection...
Introduction As data privacy regulations continue to evolve and strengthen, companies around the world are grappling with the challenges of compliance. One significant impact of these regulations is their effect on customer service facing roles. In recent years,...
